BSB42015 Certificate IV in Leadership & Management

Course Info

BSB42015 Certificate IV in Leadership & Management

On successful completion of this course will provide employment opportunities suited to the following job roles:
 Leading Hand
 Supervisors
 Sales Team Coordinator
 Team Leaders
 Mentors
 Trainers (will need to acquire TAE40116 as well)
 Many other positions within retail, hospitality, and business

Entry Requirements
There are no formal prerequisites required for this qualification. However, it is expected that participants have English language, literacy, and numeracy skills equivalent to at least Year 11 level.
Basic to intermediate computer skills are also required for entry into this qualification.
Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification.

Total number of units = 12
4 core units plus
8 elective units

Units for Course
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan
BSBLDR404 Lead a diverse workforce
BSBMGT403 Implement continuous improvement
BSBREL402 Build client relationships and business networks
BSBRSK401 Identify risk and apply risk management processes
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR404 Develop work priorities
BSBCUS401 Coordinate implementation of customer service strategies
BSBMGT401 Show leadership in the workplace

Delivery & Assessment
Each unit includes some reading materials and a series of assessment activities.
Typically, this will include:
 Written questions
 Case studies or practical activities that can be based on real or simulated work environments
 Projects requiring you to demonstrate that you can apply the knowledge and skills
Everyone learns at different rates however we estimate 25-35 hours to complete each unit within a
Certificate IV. You have access to your trainer through email or phone, or you may choose to make an appointment.

Recognition of Prior Learning (RPL)
For each unit of competency, candidates will be given the option to demonstrate competency through a combination of any of the following:

 Written or verbal questions demonstrating the required knowledge
 Case studies or practical activities demonstrating the required skills
 Projects based on a real or simulated workplace
 Portfolio of evidence which may include:
 Prior qualifications, both accredited and non-accredited
 Employment history such as position descriptions and performance appraisals
 Industry appointments such as board and committee roles
 Publications and journals
 Samples of work and other relevant documents, photos, videos, etc.
 Testimonials and other references from verifiable sources

Each candidate is assessed individually. Our assessment team will validate the evidence supplied and
conduct mapping against the evidence requirements for each unit. Where required, assessors will request additional evidence and provide guidance on suitable types of evidence for the candidate to supply.

Blended Study
Recognition of Prior Learning is determined at unit level so if you have some relevant skills and experience you may be able to complete some units through RPL and others online or workplace.
Similarly, if you need extra support with some units then you may choose to study some units online and others at our facilities

Course Fees - Please contact our office to apply for the course. (03) 8527 8888 or go to our website:

Full fee: $1,995.00
We accept payments by cash, cheque, bank deposit and credit card (Visa, MasterCard)
RPL - Additional fees apply for gap training (if required).