Student Feedback ASQA Student Survey Name First Last The information I received about my course before I enrolled (signed up) was factual and accurate.*Strongly DisagreeDisagreeAgreeStrongly AgreeMARKETING AND RECRUITMENTI knew the name of my training provider before I enrolled (signed up).*Strongly DisagreeDisagreeAgreeStrongly AgreeMARKETING AND RECRUITMENTDid the training provider offer you any incentives to sign up to the course (such as an iPad or a laptop)?*MARKETING AND RECRUITMENTDid the training provider promise or guarantee you would get a job if you completed the course?*MARKETING AND RECRUITMENTWas there another organisation (different to your training provider) involved in marketing, recruiting or signing you up to this course?*MARKETING AND RECRUITMENTAt the time you signed up, were you aware there was another organisation (different to your training provider) involved with your recruitment and sign up?*MARKETING AND RECRUITMENTMy training provider gave me advice about how the course would meet my needs before I enrolled (signed up).*Strongly DisagreeDisagreeAgreeStrongly AgreeENROLMENTI understood the length of the course, study requirements and assessment (test) methods before I enrolled (signed up).*Strongly DisagreeDisagreeAgreeStrongly AgreeENROLMENTMy rights and responsibilities as a student were explained to me before I enrolled (signed up).*Strongly DisagreeDisagreeAgreeStrongly AgreeENROLMENTThe payment terms and conditions, including any loan arrangements, were clear to me when I enrolled (signed up).*Strongly DisagreeDisagreeAgreeStrongly AgreeENROLMENTI was aware of my training provider's refund policy when I enrolled (signed up).*Strongly DisagreeDisagreeAgreeStrongly AgreeENROLMENTMy training provider has asked me if I have any special learning needs.*Strongly DisagreeDisagreeAgreeStrongly AgreeSUPPORT AND PROGRESSIONI have been given information about support services available to me as a student.*Strongly DisagreeDisagreeAgreeStrongly AgreeSUPPORT AND PROGRESSIONI know I can get help if I have a problem or find the course difficult.*Strongly DisagreeDisagreeAgreeStrongly AgreeSUPPORT AND PROGRESSIONMy training provider supports me to use technology and access the learning resources I need to complete my course.*Strongly DisagreeDisagreeAgreeStrongly AgreeSUPPORT AND PROGRESSIONI understand how to make a complaint if I am unhappy about my training or support services.*Strongly DisagreeDisagreeAgreeStrongly AgreeSUPPORT AND PROGRESSIONMy teachers/trainers are professional and knowledgeable about my course subject.*Strongly DisagreeDisagreeAgreeStrongly AgreeTRAINING AND ASSESSMENTThe amount of training I receive is enough to allow me to practice new skills before I am assessed (tested).*Strongly DisagreeDisagreeAgreeStrongly AgreeTRAINING AND ASSESSMENTI have access to good quality learning resources and facilities.*Strongly DisagreeDisagreeAgreeStrongly AgreeTRAINING AND ASSESSMENTAssessment activities are fair and are clearly explained to me.*Strongly DisagreeDisagreeAgreeStrongly AgreeTRAINING AND ASSESSMENTI am given helpful feedback on my assessment tasks.*Strongly DisagreeDisagreeAgreeStrongly AgreeTRAINING AND ASSESSMENTMy course is meeting my work, career or study needs.*Strongly DisagreeDisagreeAgreeStrongly AgreeCOMPLETIONI understand what is required to successfully complete my course.*Strongly DisagreeDisagreeAgreeStrongly AgreeCOMPLETIONI expect to complete my course within the planned study time.*Strongly DisagreeDisagreeAgreeStrongly AgreeCOMPLETIONI value the training provided by my training provider.*Strongly DisagreeDisagreeAgreeStrongly AgreeCOMPLETIONI would recommend my training provider to my friends, family and colleagues.*Strongly DisagreeDisagreeAgreeStrongly AgreeCOMPLETIONI would recommend my training provider to my friends, family and colleagues.*OVERALL SATISFACTIONWhat have you valued most about your training experience?*OVERALL SATISFACTIONHow could your training experience have been improved?*OVERALL SATISFACTIONAre there any other comments you wish to provide?*OVERALL SATISFACTION